From Using AI to Designing AI Integration: What Prosci’s Research Reveals About AI Adoption
Most organizations treat AI adoption as a technology rollout. This session draws on two Prosci studies with more than 2,600 combined participants across industries, and that research points somewhere else: AI creates value where human work and technology are integrated, not in the technology alone. For change practitioners, that shifts the work from driving tool usage to designing how work gets done.
This session introduces Prosci’s AI Integration Framework, a practical tool for deciding what work AI should do, what work people should do, and how the two work together. Through a hands-on sorting exercise, attendees will apply the lens to real roles and leave ready to move from using AI to designing AI integration.
What You’ll Leave With
- A mindset shift: why managing AI as an intern, rather than consulting it as an oracle, changes outcomes.
- A practical tool: the Work Integration Lens (Work For Me, Work With Me, My Work), ready to apply in any role or organization.
- A next step: one concrete integration decision to make intentionally in the week after the session.
*** Meet our Speaker ***
Dr. Scott V. Anderson is Head of Research at Prosci and co-author of eight Prosci studies, including the 12th edition of Best Practices in Change Management. A PhD in Communication and former Licensed Clinical Social Worker, he leads Prosci’s research agenda across the full scope of change management, from AI adoption to executive engagement, and has presented to audiences worldwide, including Harvard Business Review Turkey.
